Privacy Policy
Last updated: May 3, 2026
At TailorChat, we value and protect the privacy of our users. This Privacy Policy explains what information we collect, how we use it, and what rights users have regarding their data.
Information we collect
We may collect information when:
You use our website.
You interact with our chatbots or forms.
You can contact us via WhatsApp, email, or other channels.
The information collected may include:
Name and contact details.
Messages sent through the chatbot.
Commercial information related to inquiries or requests.
Basic technical data such as IP address, browser and device.
How we use information
We use the information collected to:
To provide and improve our services.
Answer inquiries and requests.
Automate conversations and business processes.
Analyze the performance and operation of the platform.
Maintain security and prevent misuse.
Data sharing
We do not sell personal information to third parties.
We may share information only when necessary to:
Operate our services.
Fulfill legal obligations.
Working with technology providers or platforms related to the operation of the service, including WhatsApp Business and artificial intelligence services.
Security
We implement reasonable measures to protect information against unauthorized access, loss, or misuse.
However, no system is completely secure and we cannot guarantee absolute security.
Cookies and similar technologies
We may use cookies and analytics tools to improve the user experience and understand how the website is used.
User rights
Users can request:
Access to your data.
Correction or deletion of information.
Restriction of data processing.
Deletion of conversations or personal information.
To exercise these rights, you can contact us using the information provided below.
Third-party services
Our site and services may be integrated with third-party platforms, including:
WhatsApp Business
Meta Platforms
Analysis tools
Artificial intelligence services
The use of these platforms may also be subject to their own privacy policies.
Contact
If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.